Get these bugs off my desk

More and more the focus of support departments and software maintainers seems to be how to reduce their call count count rather than actually find the correct solution to the problem being reported.

Few seem interested in the right solution these days, the only thing that matters is their call counts. Performance should not be measured in the number of open calls, or the number of calls closed. Performance should be measured based on the number of solutions provided.

WONTFIX and NOTABUG are too often used to mean OFFMYDESK

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